Privacy Policy
Last updated: August 2026
SEO Sorted ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at seosorted.app (the "Service").
1. Information We Collect
1.1 Information You Provide
- Account Data: Name, email address, and password when you register.
- Workspace Data: Website URLs, blog URLs, sitemap URLs, and domain information you configure.
- Payment Data: Billing information processed securely through Stripe. We do not store full credit card numbers.
- Content Data: Keywords, articles, target audiences, and content preferences you create or configure.
- Communications: Messages you send through our contact form or support channels.
1.2 Information Collected Automatically
- Usage Data: Pages visited, features used, timestamps, and interaction patterns.
- Device Data: Browser type, operating system, device identifiers, and screen resolution.
- Log Data: IP addresses, access times, referring URLs, and error logs.
- Cookies & Tracking: We use cookies, pixels, and similar technologies to enhance your experience and gather analytics (see Section 6).
1.3 Information from Third Parties
- CMS Integrations: When you connect WordPress, Webflow, Shopify, or other platforms, we access content and site data as authorized.
- Social Connections: If you connect LinkedIn or other social accounts, we receive profile and organizational information you authorize.
- Domain Rating Providers: We may obtain domain authority scores from third-party SEO tools.
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Service.
- Generate SEO content, keyword suggestions, and backlink recommendations. Content on the Service is generated using artificial intelligence: the business information you provide (company name, description, website content, target audiences, and keywords) is processed by third-party AI model providers to produce your articles.
- Process payments and manage subscriptions.
- Send transactional emails (account confirmations, password resets, billing receipts).
- Send product updates and feature announcements (you can opt out at any time).
- Monitor platform performance, detect abuse, and enforce our Terms of Use.
- Provide customer support and respond to inquiries.
- Generate aggregated, anonymized benchmarks and analytics (e.g., average domain rating growth).
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share data with:
- Service Providers: Trusted third parties that help us operate the Service (hosting, payment processing, analytics, email delivery) — including Supabase (database and hosting), Vercel (hosting and analytics), Stripe (payments), and Google Analytics.
- AI Model Providers: To generate your content, we transmit your business profile (company name, description, website content, target audiences, and keywords) to third-party AI model providers. This data is shared solely to provide the Service; under our provider agreements it is not used to train their models.
- Backlink Network Participants: If you opt into the backlink exchange, your domain URL and domain rating may be visible to other network members. No personal data is shared.
- CMS Platforms: When you authorize publishing, we transmit article content to your connected CMS.
- Legal Requirements: We may disclose information when required by law, court order, or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
4. Data Retention
- Active Accounts: We retain your data for as long as your account is active and as needed to provide the Service.
- Terminated Accounts: After account termination, we retain data for 30 days before permanent deletion, as described in our Terms & Conditions.
- Legal Obligations: Certain data may be retained longer to comply with legal, tax, or regulatory requirements.
- Anonymized Data: Aggregated, anonymized data may be retained indefinitely for analytics and product improvement.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption in transit (TLS/SSL) and at rest.
- Row-Level Security (RLS) policies ensuring workspace data isolation.
- Secure authentication via Supabase Auth with password hashing.
- API keys and secrets stored securely and never exposed in client-side code.
- Regular security audits and vulnerability assessments.
- Access controls limiting employee access to personal data on a need-to-know basis.
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use the following types of cookies and tracking technologies:
- Essential Cookies: Required for authentication, security, and core functionality.
- Analytics Cookies: Google Analytics (GA4) to understand usage patterns and improve the Service.
- Preference Cookies: To remember your settings, theme preferences, and workspace selections.
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Service functionality.
7. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data ("right to be forgotten").
- Portability: Request your data in a structured, machine-readable format.
- Restriction: Request that we limit processing of your data in certain circumstances.
- Objection: Object to processing of your data for certain purposes, including direct marketing.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, contact us at support@seosorted.app. We will respond within 30 days.
8. International Data Transfers
Your data may be processed and stored in countries outside your jurisdiction. We ensure appropriate safeguards are in place, including standard contractual clauses and compliance with applicable data protection frameworks.
9. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the Service. Your continued use after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:
- Email: support@seosorted.app
- Website: seosorted.app/contact